right of withdrawal / return form
in accordance with effective law, you have the right to withdraw from a sales contract made online within fourteen days of purchase without stating any reason for doing so. the beginning of this period starts when accepting the bought wares, either yourself or through an authorized third party. you can notify us of your intentions of cancelling the contract by sending us an email stating the fact or by submitting the return form on our website.
to successfully cancel your purchase, please note that we will need the following from you: a timely notification that you want to cancel the sale and following up to that as well as the wares that you want to return free of damage and any signs of use or impairment that would diminish the resale value. the possible postal fees for return are not reimbursed by the seller but have to be payed by the customer. refunds are issued after receiving the returns and the examination for lack of damage.